An integrated management system, built from the ground up
An eight-tier document hierarchy with procedures as the single source of truth, risk-based approvals and a controlled register, covering ISO 9001 and ISO 45001.
Continuous improvement · Quality · Compliance — Adelaide
Systems people actually use. Problems solved by the people who do the work.
I build management systems that hold up under audit and still make sense on the floor, and I facilitate teams to find and fix the problems that cost them most.
BackgroundFormer Army
StandardsISO 9001 · ISO 45001
RegulationHVNL · CoR · ADG
AccreditationNHVAS · WAHVA
BasedAdelaide, SA
Selected work
Described in general terms. Client and employer details stay confidential.
Dangerous goods documentation rebuilt against the code
A clause-by-clause review of checklists and procedures against the ADG Code, with every reference traced to the primary source and a two-stream audit program.
Getting an operator ready for the 2026 HVNL reforms
A gap analysis across fatigue, accreditation and mass, a staff briefing, and a prioritised plan to close each gap before the deadline.
How I work
01
Go and see
Understand the work where it happens, with real data, before anyone proposes a fix.
02
The team owns the answer
I facilitate; the people who do the work find the causes and design the countermeasures, so the change sticks.
03
Primary sources, always
Every regulatory reference is checked against the legislation or standard itself, not someone’s summary.
04
Simple enough to use
If a document or tool isn’t used on a busy day, it isn’t finished. It has to work and look good.
The improvement toolkit
The methods I facilitate with, each backed by my own templates and facilitation guide.
PDCA
A3 problem solving
One page, from background to follow-up.
Root cause
5 Whys
From symptom to a cause you can act on.
Root cause
Fishbone
Every possible cause, by category.
Scoping
SIPOC
Agree the process and its edges first.
Facilitation
Kaizen workshops
Charter to report-out, then 30/60/90.
Got a process that needs fixing, or a system that needs building?
Roles, projects and fractional quality work in Adelaide or remote.